Shipping Policy
Below is the average delivery time for all our packages:
- Once the order has been placed, we take 1 to 3 working days to process it. On weekdays
one working day, but if the order is placed on a Friday afternoon or at the weekend it may take a little longer.
a little longer.
- Once processed, the order is shipped and delivery takes an average of 8-12 working days.
8-12 working days.
We strive to make the ordering and delivery process as easy as possible for our customers.
However, if you have any questions or concerns, please do not hesitate to contact our customer service.
our customer service. Below we explain how your order will be processed and delivered.
delivery.
Placing an order
The ordering process at Shop name is as simple as possible. First of all, you must go to the
and add the desired product to the shopping basket. To do this, click on the black
black button ‘Add to shopping basket’.
It is important to check that the correct variants have been selected. If everything is in order
If everything is in order, click on the box ‘Proceed to checkout’. On the information page you must
enter the correct address details. Make sure that all data is correct. When the information
information has been filled in correctly, you can click on the ‘Proceed to checkout’ button.
On the ‘Shipping’ page, you can check the address details you have entered.
entered. We would also like to remind you that each shipment is completely free of charge.
As a token of our appreciation to our customers, shipping and delivery costs are always at our expense.
You can now continue by clicking on ‘Proceed to checkout’.
In the payment options you can choose between several payment methods. At
hellostella.com, all payment options are SSL encrypted, which means that you can always rely on a secure payment environment.
a secure payment environment.
- Klarna (deferred payment)
- Credit card (AMEX, Mastercard, Maestro, Visa)
- Paypal account
- EPS
- Immediate
Once you have selected the correct payment method, click on the check box
‘Complete your order’ and you will be redirected to the chosen payment method. Follow the instructions
instructions on the page to complete your order. In case there are any problems with your order, you can always contact us.
problems with your order, you can always contact us.
Shipping costs
We bear the shipping costs for each order. All our products are delivered to your home
100% free of charge. In addition, there is no minimum order quantity.
Order shipping
Have you found the perfect look or accessory on our website? Then you will want to enjoy it as soon as possible!
As soon as possible! That's why we make sure that your order is processed and shipped as quickly as possible.
as soon as possible.
In order to be able to charge fair prices for our products, we have chosen to assemble the packages in large quantities and ship them all together.
In order to be able to charge fair prices for our products, we have opted to put the packages together in large quantities and send them all together once the minimum quantity has been reached.
We look forward to your understanding and your willingness to help us create a better and healthier world.
- Once the order has been placed, we take 1 to 3 working days to process it. On weekdays
one working day, but if the order is placed on a Friday afternoon or at the weekend it may take a little longer.
a little longer.
- Once processed, the order is shipped and delivery takes an average of 8-12 working days.
8-12 working days.
We strive to make the ordering and delivery process as easy as possible for our customers.
However, if you have any questions or concerns, please do not hesitate to contact our customer service.
our customer service. Below we explain how your order will be processed and delivered.
delivery.
Placing an order
The ordering process at Shop name is as simple as possible. First of all, you must go to the
and add the desired product to the shopping basket. To do this, click on the black
black button ‘Add to shopping basket’.
It is important to check that the correct variants have been selected. If everything is in order
If everything is in order, click on the box ‘Proceed to checkout’. On the information page you must
enter the correct address details. Make sure that all data is correct. When the information
information has been filled in correctly, you can click on the ‘Proceed to checkout’ button.
On the ‘Shipping’ page, you can check the address details you have entered.
entered. We would also like to remind you that each shipment is completely free of charge.
As a token of our appreciation to our customers, shipping and delivery costs are always at our expense.
You can now continue by clicking on ‘Proceed to checkout’.
In the payment options you can choose between several payment methods. At
hellostella.com, all payment options are SSL encrypted, which means that you can always rely on a secure payment environment.
a secure payment environment.
- Klarna (deferred payment)
- Credit card (AMEX, Mastercard, Maestro, Visa)
- Paypal account
- EPS
- Immediate
Once you have selected the correct payment method, click on the check box
‘Complete your order’ and you will be redirected to the chosen payment method. Follow the instructions
instructions on the page to complete your order. In case there are any problems with your order, you can always contact us.
problems with your order, you can always contact us.
Shipping costs
We bear the shipping costs for each order. All our products are delivered to your home
100% free of charge. In addition, there is no minimum order quantity.
Order shipping
Have you found the perfect look or accessory on our website? Then you will want to enjoy it as soon as possible!
As soon as possible! That's why we make sure that your order is processed and shipped as quickly as possible.
as soon as possible.
In order to be able to charge fair prices for our products, we have chosen to assemble the packages in large quantities and ship them all together.
In order to be able to charge fair prices for our products, we have opted to put the packages together in large quantities and send them all together once the minimum quantity has been reached.
We look forward to your understanding and your willingness to help us create a better and healthier world.